Policies

POLICIES & FAQs

View our Privacy Policy for Credit Card Processing

Simply click for answers to our most Frequently Asked Questions regarding our policies:

If you have any other questions, or if you want to discuss any of these in more detail, please give us a call 717-464-5881 or send an email to  stay@applebininn.com   We want your stay at the Apple Bin Inn to be as enjoyable, memorable, and care-free as possible.

What are your room rates and taxes?
Room rates range from $127 to $281 per night, depending on the specific room and dates you select. 

Our Rooms & Rates page provides more detailed information about each room, and our Availability page will display the correct room rate when you select your specific reservation dates.  
Or simply call to discuss any details and make your reservation!

Rates are based on Double Occupancy (or Quad Occupancy when reserving the Braeburn Cottage with 2 Bedrooms).

There will be a charge of $20 per night for each additional guest in rooms that can accommodate them.
Please call for details.

For children under 2 years old, a “pack & play” crib is available for an additional $15, in the Braeburn Cottage or McIntosh Room.  Please call for crib availability.

Taxes are 7.1%*, and will be added to all rates shown above (significantly lower than the 11% taxes charged by motels!) *subject to change along with government increase/decrease. 

While we accept one-night reservations most of the year, certain holidays and peak weekends may require a 2-night minimum stay.  Please call for details.

And don’t forget to check our Specials page to see if any great seasonal deals are available! 

Please be aware that specials cannot be combined or applied to reservations made through an outside travel agency or gift certificates.  

Do all of your guest rooms have private bathrooms?                  

Yes. Each of our guest accommodations has its own private ensuite bathroom.

Do you accept credit cards or personal checks?

Yes. We accept VISA, MasterCard, and Discover, as well as travelers cheques and cash.  Please be reminded to bring along the credit card and ID you have reserved your room with.  We will accept personal checks if they are received at least 2 weeks prior to your stay.  Your personal check must be cleared with our bank at least 7 days prior to your stay. Your credit card will be charged the morning of your arrival.  If you plan to use a gift certificate, cash, or a different credit card for your visit, please let us know the day before you arrive.  This process is to avoid any unnecessary contact with credit cards. 

What is your cancellation policy

When you reserve a room, we agree to turn away all other requests for the room you select, and guarantee to hold it for the nights you reserve.  In return, you agree to pay the quoted rate for the number of nights you reserve.

We understand that changes can occur to your travel plans.  However, since late cancellations affect us significantly, and your circumstances are totally out of our control, we cannot assume all of the risk for late cancellations.  Therefore the following cancellation policies apply to all confirmed reservations:

– Reservations made through an OTA (online/outside travel agency) are charged immediately and are non-refundable. If plans changes and you are not able to keep your reservation outside of our cancellation dates below, an ABI gift certificate will be issued in lieu of a refund. If the cancellation is within 7 days, the entire payment is non-refundable.

–  Cancellations within 7 days of your scheduled arrival date will be charged for one night, or 50% of the total reservation amount, whichever is greater.  

–  “No-shows” and early check-outs will be charged the full amount of the reservation.

–  Group reservations (3 or more rooms) require email and credit card information for each room booked. Credit card charges will be applied for the group reservations one month in advance (or at the time of the reservation if made closer than one month in advance).  Cancellations within 7 days of your scheduled arrival date will be charged for one night, or 50% of the total reservation amount, whichever is greater.

What are your Check-In and Check-Out times?

Check-In is between 3:00 PM and 7:00 PM.  We kindly ask that you specify your arrival time within one hour so we are able to plan appropriately.  
Check-Out is by 11:00 AM.
Other times must be pre-arranged with the innkeepers.

Do you allow children?

Yes. We are a family-friendly inn that welcomes children of all ages in the Braeburn Cottage and the McIntosh Room.
For the enjoyment of all of our guests, parents are expected to supervise their children at all times.

Do you allow pets?

No, we do not allow pets.  Many guests that stay with us at the Apple Bin Inn have allergies or may not enjoy themselves with pets on the property.  With this in mind, we have decided to no longer accept pets effective 01JAN2020.  As required by law, we do accept certified Service Animals.  Certification must be presented prior to guest arrival.  We are not able to accept Emotional Support Animals at this time.  Under Title III of the Federal Americans with Disabilities Act (ADA) and virtually all state laws, a service animal is an animal that has been trained to perform work or tasks for the benefit of a person with a disability. … The ADA provides no protection for emotional support animals in public accommodations.  Please refer to this link for further information:  https://adata.org/guide/service-animals-and-emotional-support-animals

What is your smoking policy?

Smoking is not permitted anywhere in the main house, Empire Room Balcony, Braeburn Cottage, or McIntosh Room.
Outdoor smoking is permitted in the designated area of the garden and parking areas.
If you choose to ignore this policy, you will be charged a $350 cleaning fee or $750 cleaning fee for the Braeburn Cottage, and the remainder of your reservation will be cancelled.

Do you have guest refrigerators?

A guest refrigerator is located in each guest room/cottage.  We also have soda available for your enjoyment while you are at the Inn (not for field trips).  Please let us know if this interests you.  We no longer stock refrigerators or provide snack baskets due to sanitary procedures. 

Do you have Wireless Internet access?

Yes.  Free Wireless Internet access is available at the inn for your computer or mobile device.  Please be aware the password is changed frequently.

Is parking available?

Yes. We have plenty of free, off-street, lighted parking here at the inn. (If you’re traveling with a trailer or motor home, please call to discuss space availability.)

Can you accommodate special diets?

We will accommodate most special dietary needs.  Just let us know your requirements in the special requests section when you make your reservation.  Also, please tell us of any food allergies or sensitivities you have, so we are able to avoid using those ingredients in your breakfasts.  We have options for an intimate breakfast in your room, private table in the dining room, or skip breakfast. 

Do you offer Gift Certificates?

Yes!  Personalized Gift Certificates may be purchased all year ~ and they NEVER EXPIRE!  They make wonderful gifts for friends, family, clergy, or business associates. They’re perfect for holidays, birthdays, weddings, anniversaries, second honeymoons, business gifts, employee rewards, or just to say “Thanks”. Your recipients choose the dates that work best for them, and make their reservation directly with us.  Please click here to order online, or give us a call at 717-464-5881 and we’ll handle all the details with you by phone.

Do you have information about things to do in Lancaster County?

Yes! We have a large assortment of local brochures, magazines, books, and other information about area attractions, restaurants, shopping, and all of the other activities that make Pennsylvania Dutch Country famous! We’re also happy to share our own advice and directions for the various activities around our wonderful county.  You may also wish to look at our Local Attractions and Restaurants pages to help you plan your itinerary.

Is the Apple Bin Inn Eco-Friendly?

Here at the Apple Bin Inn, “eco-friendly” is more than just a buzzword.  We try our best to be good citizens of our planet. Our efforts include recycling paper, plastic, metal, electronics, and building materials; energy-efficient LED lighting; a water-saving front load washing machine; a high-efficiency dishwasher; biodegradable, non-toxic detergents and cleaning supplies; mulching or composting of all lawn and garden waste; donating towels to the Lancaster Humane League; donating clothing and linens to Community Aid and Mennonite Central Committee; using local products in our cooking (many organic products as well); and being active members of our community.  In fact, even our website is “green”, because we utilize a web hosting company that powers its servers and offices with 100% renewable energy!

CURRENT POLICY REVISIONS dated 17MAY2020 due to Novel Coronavirus (COVID-19) include both a pre-arrival process known as Reminder Email (shown on BLOG page) along with Hold Harmless Statement or Release of Liability Waiver (shown here). 

HOLD HARMLESS STATEMENT

 APPLE BIN INN BED & BREAKFAST            2835 WILLOW STREET PIKE           WILLOW STREET, PA  17584

stay@applebininn.com                                 717-464-5881                                     https://www.applebininn.com

Please be aware that Simpson Dream Enterprises Inc. dba APPLE BIN INN Bed & Breakfast has taken reasonable steps and precautions to assure your safety while staying with us. In using our property, however, you do so at your own risk. To stay with us our Release & Waiver of Liability must be signed upon your arrival or brought with you already signed. ALL  GUESTS age 18 and over MUST sign our RELEASE & WAIVER OF LIABILITY form and children under 18 must be named and listed properly below or on the other side if additional room is required.

Please sign this Release & Waiver of Liability, thereby indicating that you agree to release and hold harmless APPLE BIN INN Bed & Breakfast, its owners, agents, and other guests from any liability. This Release and Waiver of Liability shall not apply to any claims arising from the negligence of APPLE BIN INN Bed & Breakfast, its owners or agents.

Release & Waiver of Liability

I, the undersigned (hereinafter the Guest) hereby irrevocably & unconditionally waive and release & hold harmless from liability APPLE BIN INN Bed & Breakfast (hereinafter known APPLE BIN INN Bed & Breakfast), its owners, agents, and other guests (all four hereinafter known as Releasees) from any & all liabilities, claims, actions, damages, costs, or expenses of any nature whatsoever whether in law or equity, known or unknown, occurring during, caused by, relating to, or arising in any way from participation at APPLE BIN INN Bed & Breakfast.

Guest also understands that attending a facility in the country may involve voluntary participation in physical activities both indoors and outdoors, and certain exposure to wildlife and walks, steps, paths, and roads that are uneven. With these, and all related activities, there is a certain element of risk. By accepting this waiver, Guest hereby acknowledge that participation and use of facilities and grounds are at Guest’s own risk, and that Guest assumes all responsibilities for any and all aspects of participation by both Guest and any children who might accompany Guest. This waiver applies to any and all activities, named and unnamed herein, which are voluntarily participated in by guests and family members & visitors of guests at APPLE BIN INN Bed & Breakfast.

The Guest understands that there are special risks involved when traveling as a result of the Novel Coronavirus Disease (COVID-19) or any other contagion, thereby indicating that you agree to release and hold harmless APPLE BIN INN Bed & Breakfast, its owners, agents, and other guests from any liability occurring during, or following staying with us.    

Guest also understand that this Release & Waiver of Liability irrevocably and unconditionally releases and holds harmless all Releasees from any financial or other liability for any injury, bodily harm, sickness, illness, or loss of life that I as a Guest or my family member or friend may suffer and from any economic harm or loss of property occurring during, caused by, relating to, or arising in any way out of staying at APPLE BIN INN Bed & Breakfast.

I, the undersigned, have read this Release & Waiver of Liability and understand all of its terms; I have executed it voluntarily, with full knowledge of its significance, and intend to be legally bound by it. I understand that each child here with me who is under 18 years of age is to be named below and is my responsibility while here at APPLE BIN INN Bed & Breakfast. My signature includes them in coverage of this release form. My children who are here who are 18 and older will sign the release themselves and assume personal responsibility.

Date of stay from ___________________________to _____________________________

Printed Name of All Guests:                                                                        Signature of Guest(s):  
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